Telecommunications

Link Technologies is a telecom solutions integrator. We provide networking design, topology and implementation, and have professionals certified in VoIP Phone Systems, IP Communications, IP Convergence, and Contact Center Solutions.

In today’s global business environment, the need for fast, efficient, cost-effective, and secure communications has grown exponentially. Link Technologies telecom specialists address this growing need, assisting clients in the hospitality, healthcare, and utilities industries, as well as government entities at the federal, state, and local levels.

Some examples of our telecommunications solutions include:

  • VoIP Gateways, Routers & Switch End Points
  • Traditional PBX and IP PBX Conversions & Integrations
  • Telephony Hardware & Software Upgrades & Backups
  • Standard & Proprietary Protocols SIP, ISDN, SS7, NRS, SNPSS, TCP, FTP
  • Call Center Solutions / Automated Call Distribution (ACD) Scripting
  • Unified Messaging & Voice Mail Implementations
  • Telecom Project Managers
  • VoIP & IP PBX Experts
  • Telecommunications and Network Engineers
  • PBX Administrators
  • Call Center Managers, Supervisors & Analysts
  • Trunking (SIP) Specialist
  • IT-CPE Implementations
  • Switch Technicians
  • Senior Software Engineers
  • Automation & Billing
  • Cable Pullers/Splicers
  • Fiber Network Engineers
  • Telecom Integrators
  • DBA (Data Base Admin)
  • "WiMAX / Personal Communications Services (PCS) Manager
  • Network Topologies
  • VoIP Solutions, VoIP Servers, VoIP
  • Convergent Communications (e.g., Voice, Voice-mail, Video, Fax)
  • Automated Call Distribution (ACD) Solutions
  • Contact Center and IVR application Design & Support
  • Managed PBX Networks (Voice & Data)
  • System Integration
  • Complex Networked Environments
  • IT Help Desk Services
  • Unified Messaging Services
  • PBX Administration and Support Services
  • Backup and Disaster Recovery Plans
  • Cable and Wiring
  • Customer Premise Equipment (CPE) Implementations
  • Telecom Installation, re-installation, de-installations